The Town treats wastewater from homes and businesses at the Utley Creek Water Reclamation Facility. The facility's environmental compliance laboratory conducts routine compliance analyses daily. Treatment plant operators use real-time data to control processes for aeration levels, solids control, disinfection, retention/detention times, ammonia reduction, nutrient conversion, and bio-solids stabilization.
To report a broken or damaged Town water or wastewater line, or wastewater spills and blockages:
Contact Holly Springs Utilities and Infrastructure at (919) 577-3150.
The number is monitored during and after business hours. The department maintains the Town's water, wastewater, and stormwater drainage systems.
Septic or other onsite wastewater information
To submit a complaint, or request a repair, contact Wake County Onsite Water Protection.