Vibrant Community

1. Develop comprehensive parks and recreation amenity offerings to include a variety of parks, greenways, and recreation facilities.

• Initiative 1.1: Prioritize recommended park improvements from the Sugg Farm concept plan and pursue amenity construction.
• Initiative 1.2: Advance design and construction of Eagles Landing Park to build the first park in Holly Springs west of Hwy 55.
• Initiative 1.3: Construct Utley Creek Phase 2 greenway.
• Initiative 1.4: Begin design and construction planning to complete Ting Park Connector and Middle Creek to Camp Branch Greenway segments to enhance connectivity of the greenway network.
• Initiative 1.5: Establish a funding strategy to advance priority park and greenway investments, including opportunities to leverage public-private and regional partnerships.
• Initiative 1.6: Conduct a Request for Proposal process to match desired uses for available Town-owned land at Ting Park with suitable private development that will further enhance the Ting Park area as a top destination area.
• Initiative 1.7: Enhance development community awareness of Ting Park area vision plan and identify opportunities to advance other private investment surrounding the athletic complex.

2. Provide a broad offering of cultural and recreational events and programming.

• Initiative 2.1: Install informational signage to bring community awareness to the unique natural resource areas throughout town.
• Initiative 2.2: Leverage mutually-beneficial partnerships to provide additional events and offerings to complement existing offerings by the Town.
• Initiative 2.3: Assess the Town’s cultural and recreational offerings to ensure programming and resources align to meet the needs of a growing and changing population.

3. Cultivate a creative and friendly atmosphere that is welcoming to all cultures and the diversity of our residents and visitors.

• Initiative 3.1: Identify innovative and receptive approaches to engage communities that are traditionally underserved.

4. Provide high quality public services and exceptional customer service.

• Initiative 4.1: Align appropriate communications tools and enhance resident notification capabilities for emergency situations and/or isolated customer service disruptions (e.g. watermain breaks, solid waste collection delays, etc.)
• Initiative 4.2: Implement final phase of 311 Customer Care Center technology capabilities through the implementation of AI generated “bot” interaction option for customer questions.
• Initiative 4.3: Establish facility management practices and procedures to maximize the life and return on investment for town owned facilities and assets.